Return & Refund Policy
At HYKLE, we are committed to providing you with the best shopping experience possible. If for any reason you are not completely satisfied with your purchase, you may return it to us for a refund or exchange within 90 days of receiving it.
Last updated: July 2023
1. Return Processing
To initiate a return, please contact our dedicated support team at email@example.com, and they will provide you with the necessary instructions and a Return Merchandise Authorization (RMA) number.
To be eligible for a return, your order must meet the following requirements:
- You may return the item, even in used condition. Stand behind our products quality.
- The 90-day period from the date of delivery must not have elapsed.
- The item must be shipped with a valid tracking number to our return address and after receiving an RMA number.
*Do not return package without receiving RMA and Return Address from our support team. Package shipped to unknown addresses or without proper return instructions will not be considered as a valid return.
2. Damages And Issues
In case the item is damaged, please notify us within 7 days of the delivery date.
3. Cancellation policy
If you need to cancel your order, you can do so within 24 hours of placing it. However, orders that have already been shipped cannot be canceled. In such cases, our return policy applies.
Refunds are processed within 5-7 business days from receiving and inspecting the item. The refunded amount will be credited back to the original payment method used to place the order.
We value your satisfaction and are always here to help you. If you have any questions or concerns, please feel free to reach out to us at firstname.lastname@example.org.