Return & Refund Policy
At HYKLE, we are committed to providing you with the best shopping experience possible. If for any reason you are not completely satisfied with your purchase, you may return it to us for a refund or exchange within 90 days of receiving it.
To initiate a return, please contact our dedicated support team at firstname.lastname@example.org, and they will provide you with the necessary instructions and a Return Merchandise Authorization (RMA) number.
To be eligible for a return, your order must meet the following requirements:
- You may return the item, even in used condition. Stand behind our products quality.
- The 90-day period from the date of delivery must not have elapsed.
- The item must be shipped with a valid tracking number and after receiving an RMA number.
- In case the item is damaged, please notify us within 14 days of the delivery date.
Refunds are processed within 5-7 business days from receiving and inspecting the item. The refunded amount will be credited back to the original payment method used to place the order.
If you need to cancel your order, you can do so within 24 hours of placing it. However, orders that have already been shipped cannot be canceled. In such cases, our return policy applies.
If your item is damaged during the warranty period, please contact us for repair or replacement instructions.
We value your satisfaction and are always here to help you. If you have any questions or concerns, please feel free to reach out to us at email@example.com.